Question 1

Does it have auto open/close lid function? How to turn on/off the automatic cover flip feature?

Accepted Answer

Yes it dose. It comes with a radar sensor, and the toilet lid will automatically open when the user approaches the radar detection area. Please refer to the Advanced Function from the Installation Guide link under Specification to know more about the feature setting.

Question 2

Does this toilet have an automatic lid opening function?

Accepted Answer

Please refer to the Advanced Function from the Installation Guide link under Specification to know more about the feature setting.

Question 3

How to turn on/off the automatic flushing function when leaving the seat?

Accepted Answer

The automatic flushing function is turned on by default. If you need to adjust the settings in special circumstances, please contact customer service

Question 4

How to flush during a power outage?

Accepted Answer

Tankless smart toilets are equipped with an emergency battery box that supports flushing during a power outage by pressing a button on the side of the toilet.

Question 5

I have ordered two (2) of these. I need the installation manual immediately to provide to an electrician BEFORE the product arrives. How do I get this manual?

Accepted Answer

Please check the installation listing of the item. https://img2.homary.com/mall/file/2022/06/24/25d8efa70cd34ad4937ea34b982380a1.pdf

Question 6

this toilet fit an exsisting rough opening in the floor. Where a standard toilet is in place now?

Accepted Answer

The rough in for this toilet is 3.9".

Question 7

Does this unit bolt to the flange in the floor?

Accepted Answer

Yes, it does.

Question 8

Are these the latest installation instructions? I want to confirm if the toilet can be bolted secured to the flange in the floor: chrome-https://img5.su-cdn.com/mall/file/2023/06/28/0091cefdb72f4d9eb9b46ee3de94ce26.pdf

Accepted Answer

We have the flange model. Please contact us after you make the order, we will arrange the flange model to you. Pls don't worry.

Question 9

What is the female NPT size for the water source to valve connection?  I know Toilet to valve is 3/4 FNPT.

Accepted Answer

It comes with adaptor. Pls don't worry.

Question 10

Is there an option to get a black seat or only a white one?

Accepted Answer

It is only with white seat. If you want an all-black toilet, go for this one. Product number: 12319559384

Hynova AX1 Smart Bidet Toilet with Auto Flush & Auto Open Lid, Black, 1.28 GPF