Question 1

Does it have auto open/close lid function? How to turn on/off the automatic cover flip feature?

Accepted Answer

Yes it dose. It comes with a radar sensor, and the toilet lid will automatically open when the user approaches the radar detection area. Please refer to the Advanced Function from the Installation Guide link under Specification to know more about the feature setting.

Question 2

Is the sensing distance of the radar adjustable?

Accepted Answer

Please refer to the Advanced Function from the Installation Guide link under Specification to know more about the feature setting.

Question 3

How to turn on/off the automatic flushing function when leaving the seat?

Accepted Answer

The automatic flushing function is turned on by default. If you need to adjust the settings in special circumstances, please contact customer service

Question 4

How to flush during a power outage?

Accepted Answer

Tankless smart toilets are equipped with an emergency battery box that supports flushing during a power outage by pressing a button on the side of the toilet.

Question 5

Is the bidet water heated? Where are the installation instructions?

Accepted Answer

Yes. Please check this link:
https://img5.su-cdn.com/mall/file/2023/03/27/820b32bb4675464e987fa8f7277d9dff.pdf

Question 6

where is the connection for the toilet hose located on the toilet?  What size is it?

Accepted Answer

The connection for the toilet hose located beside the toilet.The size of it in 1/2 to 7/8 inch.

Question 7

How do I turn off the sound “beep” but still keep the toilet on ?

Accepted Answer

It is not available to turn off the sound “beep”.

Question 8

What is the difference between this model and model WYR6A48113? Besides the price and one has a tank?

Accepted Answer

I wanted to clarify that both options refer to the same toilet model, but neither includes a tank. One option is priced as a single piece, while the other is priced as a two-piece unit.

Question 9

How much does it weigh?

Accepted Answer

Around 101 lbs.

Question 10

If the power fails, how does the manual flush feature work.my does not work

Accepted Answer

There is a manual button on the left side. Moreover, this toilet has a backup battery, so even if there is a power outage, you can still flush it with the remote control.

Hynova AX1 Elongated Smart Bidet Toilet with Auto-Open Lid