Question 1

Does it have auto open/close lid function? How to turn on/off the automatic cover flip feature?

Accepted Answer

Yes it dose. It comes with a radar sensor, and the toilet lid will automatically open when the user approaches the radar detection area. Please refer to the Advanced Function from the Installation Guide link under Specification to know more about the feature setting.

Question 2

Does this toilet have an automatic lid opening function?

Accepted Answer

Please refer to the Advanced Function from the Installation Guide link under Specification to know more about the feature setting.

Question 3

How to turn on/off the automatic flushing function when leaving the seat?

Accepted Answer

The automatic flushing function is turned on by default. If you need to adjust the settings in special circumstances, please contact customer service

Question 4

How to flush during a power outage?

Accepted Answer

Tankless smart toilets are equipped with an emergency battery box that supports flushing during a power outage by pressing a button on the side of the toilet.

Question 5

How do you flush the toilet with the power off?

Accepted Answer

It comes with a backup battery inside the toilet lid.

Question 6

Is this model a Comfort height?

Accepted Answer

Yes, it is. The seat height is around 16.5 inches.

Question 7

Is this comfort height? Measurement of seat height?

Accepted Answer

Yes, it is. The seat height is around 16.5 inches.

Question 8

How do I know if this model is the Upgrade not the Standard?   There is no button to choose Upgrade or Standard when trying to place this order.

Accepted Answer

The one is automatic one, not the standard.

Question 9

What can you use to clean the toilet?

Accepted Answer

Please check page 23 for the maintenance. Please check the link. https://img5.su-cdn.com/mall/file/2023/12/11/360905f6387441eaac236200732de52f.pdf

Question 10

What Brand is this? How do I get operating manual to program the toilet?

Accepted Answer

The brand is Homary.Pls click the link to check the installation guide for the toilet:https://img5.su-cdn.com/mall/file/2023/12/11/360905f6387441eaac236200732de52f.pdf

Hynova AX2 Smart Bidet Toilet with UV Sterilization