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Knowledgebase

Faucet Ten-Year Limited Warranty

Homary.com warrants the Faucets sold by Homary.com to be leak and drip free during normal residential use for a period of ten (10) years from the original date of purchase. If the Faucet should leak or drip during normal use, Homary.com will, free of charge, mail to the purchaser the cartridge necessary to put the Faucet in good working condition.
 
Homary.com also warrants all other aspects of the faucet or accessories ("Faucet")*, (except gold, non-chrome finishes) to be free of defects in material and workmanship during normal residential use for ten (10) years from date of purchase. If a defect is found in normal residential use, Homary.com will, at its election, repair, provide a replacement part or product, or make appropriate adjustment. Damage to a product caused by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning will void the warranty**. Homary.com is not responsible for labor charges, installation, or other incidental or consequential costs. In no event shall the liability of Homary.com exceed the purchase price of the Faucet.

If the Faucet is used commercially, 
Homary.com warrants the Faucet to be free from defects in material and workmanship for one (1) year from the date the product is purchased. And if the finish is gold, non-chrome or a painted or powder coated color finish, Homary.com warrants the Faucet to be free from defects in material and workmanship for five (5) year from the date the product is purchased.

If you believe that you have a warranty claim, contact Homary.com by sending an email to service@homary.com. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem, the product, model number and the date the product was purchased. Also include the copy of your original order confirmation.

HOMARY.COM IS PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HOMARY.COM DISCLAIMS ALL LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

*
Gold, non-chrome and painted or powder coated finishes, fittings are covered by Homary.com's five-year limited warranty.LED function of faucets; drains, sink strainers, soap dispensers; and faucets used in commercial settings are covered by Homary.com's one-year limited warranty.
**Never use cleaners containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol, solvents or other products not recommended for chrome. This will void the warranty.